Responsible Gaming

Bet smart. Bet responsibly.


Sports Interaction's e-gaming services are provided solely for your entertainment. We advise all customers to bet responsibly and treat gambling as a leisure activity as opposed to a source of income. Always be mindful that you could lose, and only gamble with funds set aside for entertainment.

If you think your gambling has become a problem, please see the responsible gaming options available in your account

Stay In Control Of Your Gambling.


✋  Loss Limits

Limit how much money you can lose within a specified period of time across all available betting products. Calculation of losses is done in rolling periods of previous 24 hours, seven days or thirty days, depending on the chosen time period. Note: The limit is set for net losses.  Unsettled (open) bets count towards your "lost" amount until a result is processed.

For example: if you have a loss limit of $30 and bet $10, your remaining limit is now $20 until that $10 bet settles; it will either settle as a loss and the limit will remain as $20, or it will settle as a win, that credit amount will increase your remaining spend limit by the win amount. 
You can lower this loss limit at any time; increasing or removing completely requires a 24-hour cooling off period before taking effect.

Set a Loss Limit now

✋  Deposit Limits

Limits your depositing with Sports Interaction for a specified period of time. Limits may be set for 24 hours, seven days, or one month.

While these changes are reversible, there are cooling-off periods ranging from 24 hours to six months.

↗ Set Deposit Limits Now


🛑  Time-Outs

If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a period of one day, one week, one month, two months, or three months.

Once you begin a Time-Out, you will not be able to use your account for betting and gaming, although you will still be able to log in to withdraw any remaining balance. Your account will be reactivated once your chosen period has ended.

↗ Set a time-out now


🛑  Self Exclusion

If you feel you have a gambling problem, Self Exclusion will prevent you from using our services. You can also temporarily close your account. During your chosen time frame, you will be removed from promotional mailings and excluded from accessing your accounts immediately. 


If your gambling has become a problem, or your family or friends are concerned, we recommend talking to us about permanent exclusion from our services immediately. If you choose to exclude yourself from Sports Interaction, your remaining balance will be disbursed in compliance with our own accounting procedures. Self-exclusion applies to all operators regulated by the Commission. The decision cannot be reversed by an operator.

↗ Set Self Exclusion now

Contact the Kahnawáke Gaming Commission (outside of Ontario)


Still have questions?

Our Responsible Gaming team is available 24/7 to help guide you through the options available. 

↗  Contact our Responsible Gaming advisors


Responsible Gaming tips


  • Never gamble money needed for living expenses.
  • Never gamble your savings.
  • Set a limit to how much you deposit into your account and how much you place on a bet.
  • Do not borrow money to gamble.
  • Decide an amount you are willing to lose and walk away if you hit that limit—don't gamble more to try to win back those losses.
  • Do not gamble if your judgement is impaired by alcohol or medication.
  • Do not treat gambling as a solution to anything, especially financial problems.
  • Do not let gambling interfere with family, friends or work.


Additional information


Underage gaming

Sports Interaction does not accept players under the age of 19 in compliance with the rules laid down by Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Canada and Jersey Gambling Commission.

Sports Interaction tracks and prevents underage players from attempting to play in the sportsbook, casino or poker room. Sports Interaction recommends the following strategies for parents to help ensure that no one under 19 has access to online gaming:

  • Use child protection software to block gaming sites for younger children.
  • Do not share your credit card or bank account details with underage children.
  • Do not leave the "Save Password" option enabled on the Sports Interaction Software login screens.
  • Create separate profiles for your children on computers so that when they login, they do not access your information.


Your funds

To ensure that customers are gambling within their means, Sports Interaction reserves the right to request source of funds documents. Acceptable forms of source of funds include, but are not limited to, recent bank, trust, or investment statements, or proof of income.

To help you in the decision-making process, your account dashboard offers a full overview of recent bets placed and the amount staked on each bet.



ConnexOntario  provides services in mental health, addition and problem gambling for Ontario residents. They offer phone, text, chat and email avenues to connect with a professional. 24/7 telephone support can be reached at 1-866-531-2600

Gamblers Anonymous are a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

Canadian Partnership for Responsible Gaming is a collaboration of non-profit organizations, gaming providers, research centres and regulators working to find and promote effective ways to reduce the risk of problem gambling.

Responsible Gambling Council is an independent non-profit organization dedicated to problem gambling prevention. It also promotes the adoption of improved play safeguards through best practices research, standards development and the RG Check accreditation program.




Was this article helpful?
2 out of 6 found this helpful